PLEASE NOTE (19/07/23): We are currently in the process of moving between payment providers. If you are a Casedo subscriber, you’ll be paying for Casedo in one of three ways:
1. Through Gumroad
2. Through Chargebee
3. Directly invoiced with Casedo
If you are a Gumroad subscriber, read below for instructions, and look for related Gumroad articles in our Knowledge Base. If you are a Chargebee subscriber, look for Knowledge Base articles relating to Chargebee. If you are directly invoiced via Casedo, email support@casedo.com with questions.
Gumroad is the e-commerce and payments platform that we use to handle payments and generate license keys for Casedo. When you click to sign up for a free trial or purchase Casedo you are taken to the Gumroad payments portal which is overlayed onto our website, so you don’t leave Casedo.com. Gumroad runs as a plugin on our website.
Gumroad handles our payments, nobody keeps a copy of your payment details (see ‘Gumroad Privacy Policy’ linked below). We receive analytics details that do not include any card or bank details.
For more information about how Gumroad handles payments, take a look at these articles:
How Gumroad Works for Customers
If you have any concerns at all about Gumroad, or the way that we handle payments, don’t hesitate to email us directly at support@casedo.com or give us a call on +44 203 637 9270.
