Archive

Failed-to-import notification

PDFs can be deceptive. Some have many invisible layers that make it difficult for software like Casedo to process. Casedo will notify you if any documents fail to import to...

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How to fix a JavaScript Error on Windows

[vc_row][vc_column][vc_column_text]Sometimes in Windows, either on first installing Casedo, or at another time, you are faced with something like the following:     Casedo will show this window, but is otherwise unresponsive.   The easiest way...

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How to flatten your documents

PDF documents are more complex than they look. Some PDF may prevent Casedo from importing it. This issue is essentially not caused by Casedo but rather the process that went...

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My casefile won’t save or update

If you experience problems saving or updating your casefile, for example, even though you change your casefile, when you reopen it, it’s not updated. That means it’s a problem to...

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Casedo Error Codes

[vc_row][vc_column][vc_column_text]We have made a list of the error codes, their explanation and their solutions.[/vc_column_text][vc_empty_space][vc_column_text]Error - 600 General app error MEANING = Unspecified error with Casedo SOLUTION = Reset your Application Data by following...

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My PDF won’t import into Casedo

[vc_row][vc_column][vc_column_text]There are a surprising number of PDF formats, and whilst Casedo opens most there are a few of the rarer types that it does not. If you have a PDF...

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