Casedo casefile lock to prevent opening of a casefile by more than one user at a time

Casedo cannot be opened by more than a single user at a time. Whilst concurrent use of a casefile is on our roadmap, it is not currently possible.…


Failed-to-import notification

When documents fail to import into Casedo, whether it’s importing single documents, in batches, or in email attachments, Casedo will notify…


Why won't my Word Document import properly?

VALID FOR ALL CASEDO VERSIONS Casedo does not yet recognise Word Documents with Track Changes. When attempting to import such documents, Casedo will…


How to flatten your documents

PDF documents are more complex than they look. When you convert a document that had transparent objects such as images into PDF files, the…


Casedo crashes when I try to split a document and my Casefile has become HUGE

PDFs can be deceptive. Many of them are simply text on pages, and some have graphics embedded in them. Others still have transparent layers which may…