Casedo won’t let me OCR, paginate or rotate a document

If you are experiencing an issue where the right-click menu options appear to be missing in the Index when trying to OCR, paginate or rotate a document.

 

This could be that you are clicking on a folder or a bookmark. The options mentioned above are only available when you right-click on a document instead of clicking on a folder or a bookmark.

 

You can take a look at our demonstration below:

 

These are the available options when you right-click on a bookmark.

 

 

These are the available options when you right-click on a folder.

 

 

To get the options to OCR, paginate or rotate a document, right-click on the document itself as shown below.

 

If you need further help with this, don’t hesitate to email us at [email protected] or call us on +44 203 637 9270

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