We're here to help
We are putting together a comprehensive knowledge base. Here you can get quick answers to using Casedo, learn best practise from Ross, Casedo's inventor and our number one user, and gain insights into paperless working.
Download the latest version of Casedo here
Read the Release Notes
Casedo Support
We're here to help
We are putting together a comprehensive knowledge base. Here you can get quick answers to using Casedo, learn best practise from Ross, Casedo's inventor and our number one user, and gain insights into paperless working.
Download the latest version of Casedo here
Read the Release Notes
Buying and Installing Casedo
- How to get a Casedo License
- Does Casedo work on Mac and PC?
- What documents does Casedo work with?
- Is Casedo suitable for large or small cases?
- Minimum System Requirements
- How to install Casedo on Mac
- How can I get a VAT invoice for my Casedo purchase?
- Casedo Referral Scheme
- What is Gumroad?
- Troubleshooting Casedo installation file in Windows
- How to update your payment card details
- Release Notes
- Why am I being charged VAT?
- Norton Antivirus Error
Creating and Managing Casedo Files
Importing Documents and Casefiles
- What documents does Casedo work with?
- Importing Documents into Casedo
- Importing PDF with bookmarks in Casedo
- Importing Casefiles into Casefiles
- How to use OCR in Casedo
- My PDF won't import into Casedo
- Importing email into Casedo
- Troubleshooting casefiles
- Reducing the size of an exported Casedo bundle
- Why won't my Word Document import properly?
- Importing multiple documents into Casedo
Organising Documents
- Video: Organising your documents in Casedo (37 seconds)
- Splitting Documents
- Merging Documents
- How to order documents inside a folder
- How to add documents and folders to an existing folder
- Video: Casedo - Case Organisation (3:54 minutes)
- Video: Making Casedo work for you (11:30 minutes)
- Using Multi-Select
- Rotating your documents
- Deleting Documents in Casedo
- Why aren't my folders appearing in the Table of Contents?
- Colour Tagging with Casedo
- Importing multiple documents into Casedo
Viewing Documents
Navigating Documents
Annotations
Bookmarks
Links
Comments
Highlights
Pagination
Search
Table of Contents
- How to create a Table of Contents
- Navigate using a Table of Contents
- Advanced Table of Contents
- Adding more complex titles to a Table of Contents
- Troubleshooting OCR
- Hyperlinks in Table of Contents
- How can I paginate the TOC page?
- How can I create a Table of Contents without showing page numbers
- Why is my Table of Contents empty?
Export
Licensing
- Can I use my Casedo License on more than one computer?
- Privacy and Data
- How We Look After Your Personal Data
- What usage data do we collect?
- Casedo Referral Scheme
- How do we store your data?
- What is Gumroad?
- End User License Agreement
- Application Data
- Changing your Casedo subscription
- How to cancel your Casedo license
- How to update your payment card details
- How do I update my License Key?
About Casedo
Optical Character Recognition (OCR)
The In-App Start Tutorial
- The Start Tutorial - Read me!
- 1/12 Create your case
- 2/12 Importing Documents
- 3/12 View your documents
- 4/12 Building your Index
- 5/12 Adding a bookmark
- 6/12 Add a Link
- 7/12 Complete your Link
- 8/12 Adding a comment
- 9/12 Highlighting text
- 10/12 Adding another viewer
- 11/12 More useful tools
- 12/12 Finally
E-bundling
- Five steps to quickly producing a court compliant E-bundle with Casedo
- Video: E-bundling in 5 Easy Steps (4:15 minutes)
- E-bundling tips - using Acrobat
- How to create a court bundle in Casedo
- Video: Bundling with Casedo (8:52 minutes)
- Video: Casedo - Case Organisation (3:54 minutes)
- Video: Advanced bundling workflows (5:38 minutes)
Mooting
Cloud Storage
Troubleshooting
- How can I get a Casedo License?
- I didn't receive my License Key
- I can't use my Discount Code
- Where are all my bookmarks?
- Speeding up your Windows PC
- My PDF won't import into Casedo
- Importing Bookmarks - Troubleshooting
- Technical Difficulties
- Casedo crashes when I try to split a document and my Casefile has become HUGE
- Turn off tooltips for a speed boost
- Create a Ticket
- How to fix odd UI images
- Application Data
- Troubleshooting OCR
- Casedo Error Codes
New Features in Casedo v1.8
Upcoming Features
- How to fix a JavaScript Error on Windows
- My casefile won't save or update
- Casedo won't export or print to PDF
- How do I update my License Key?
- Why aren't my folders appearing in the Table of Contents?
- How can I get a Casedo License?
- Advanced Table of Contents
- How can I create an e-bundle in Casedo?
- My PDF won’t import into Casedo
- PDFs – How many types are there?
- How can I create hyperlinks in a Table of Contents?
- How can I make Acrobat reflect my Casedo pagination?
- Casedo crashes when I try to spilt a document
- My Casefile has become HUGE
- What are the minimum system requirements for running Casedo on my computer?
- Video: Search with Casedo (7:35 minutes)
- Video: Casedo - Case Organisation (3:54 minutes)
- Video: Bundling with Casedo (8:52 minutes)
- Video: Making Casedo work for you (11:30 minutes)
- Video: Search & Navigate in Casedo (42 seconds)
- Video: Marking up your documents in Casedo (43 seconds)
- Video: Organising your documents in Casedo (37 seconds)
- Video: E-bundling in 5 Easy Steps (4:15 minutes)
- Video: Advanced bundling workflows (5:38 minutes)
If you still can’t find what you need then Create a Support Ticket